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JJe n'arrive toujours pas à le connecter aux différentes boutiques dans mes différents jeux Candy crush saga et soda aidez moi svp
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Hello again @sodyka. The process for clearing game cache might differ depending on your device. I play on an Android mobile tablet. My path is shown beliw.
Settings → Apps → Candy Crush Saga → clear cache
Do NOT clear data. Your boosters are stored locally on your device, so they will be lost if you clear data.
Svp
Comment vide t'on le cache jeu???
Hello @sodyka! I am sorry you are having difficulty connecting to "shops" in 2 King games.
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following standard troubleshooting steps:
- ensure you have a stable Internet connection
- check your free memory on your device, you need at least 2 GB
- clear your game cache (do NOT delete data — your boosters are stored locally on your device and will be lost)
- check for updates for your game app and run them
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.