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Extra move
Hi and welcome to the Community! 🤗
I am sorry to hear that the Ads are not showing up in your game, I will be happy to explain what is happening.
Please note that special events like Ads are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often.
However, events and features in our games can temporarily disappear when there is a connection issue during login. Normally, it comes back after you do one of the following:
01- Play one level
02- Close the app and restart your device
03- Check that you have a stable connection
Please note that these steps do not guarantee that the feature will return, and we are sadly unable to add features back manually. 😕
I hope this helped! Have a sweet day! ⭐️
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
