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I redeemed my play points for candy crush and never received an email regarding the $20 gift card. Is there an alternative method to finding/redeeming that gift card?
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Thank you for the response, unfortunately I already attempted to retrieve the $20 via purchase in the game, and the funds weren't available. I see via my profile that the purchase was successful but I don't have the ability to redeem in app. At this point due to this issue I will refrain from buying products in the app moving forward :(
When you redeem your points it will automatically pop up when you go to Candy crush to make a purchase. When you click to buy the boosters or gold in game the Google points will show as a credit in the payment field. It will deduct the points from your payment. So if your purchase is 40 dollars it will show a balance of 20 dollars after your points.
The gift card isn't a gift card, it's a discount for an in-game purchase.