Candy Crush Saga

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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Roubo

Esse jogo ou aplicativo já me roubou duas vezes, você faz a compra, paga no Pix e depois de descontado em sua conta ou seja após a operação ser concluída eles dizem que não foi concluída, que não descontaram de sua conta, mas você tem o comprovante e quando olha no seu extrato você vê quem foi descontado sim, mas não ontem o produto comprado e pago pois eles te enganam

Welcome! 👋

Comments

MountainMom

Hello @junior13000 and Welcome to this King Community!

I’m really sorry to hear that you’ve been having trouble with your purchases. Unfortunately, the Community team can’t look into or process purchase-related issues. These are handled by Player Support directly. If you haven’t already done so, please reach out to Player Support ⤵️

http://soporto.king.com/contact

The initial response from the Player Support team will be an automated response. The general instructions always suggest you come to this Community. It will take about 72 hours for a real agent to reach out to you! If they are busy, it could take even longer!

If you did not hear back after 48 hours from your initial complaint, please send a reminder email (by replying to that automated email) and inform the Support team that you are still waiting for their assistance. A response from a real agent will include a ticket number in the title line.

junior13000

Fiz duas compras e após concluir as compras e ser descontado de sua conta bancária, eles dizem que não foi concluída a compra e dizem que não foi descontado mas a verdade é que foi sim descontado de sua conta porém não lhe dão o produto pago, isso é roubo, vou desinstalar esse jogo ladrão e vou colocar em todas as redes sociais, são um bando de ladrões.

Comments

MountainMom

Hello @junior13000 and Welcome to this King Community!

http://soporto.king.com/contact

junior13000

Recent Announcements

🎉Let's Celebrate all Candy Crushers Born in January 🎂
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheem…
🍬 Crush & Tell Episode 5: Game Design
https://youtu.be/Hk-qIoo5weE 🎉 We’re back… and kicking off the new year with a brand-new episode of Crush & Tell! In this episode, we will go behind the scenes with Mick, Senior Game Designer, as he reveals the secrets behind level design, player psychology, and how every swipe is made to feel just right. You’ll discover…
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…

Quick Links

🏠 Home

🍬 Crush & Tell Episode 5: Game Design
https://youtu.be/Hk-qIoo5weE 🎉 We’re back… and kicking off the new year with a brand-new episode of Crush & Tell! In this episode, we will go behind the scenes with Mick, Senior Game Designer, as he reveals the secrets behind level design, player psychology, and how every swipe is made to feel just right. You’ll discover…
🤔 How many levels are there in Candy Crush Saga?
Welcome to the Candy Crush Saga Episode Unlock Day🔓 New sweet levels are released every Wednesdays in Candy Crush Saga! How many levels are in Candy Crush Saga right now? Release date - January 7th Facebook, iOS, Android and Windows App: 21 185 levels Leave feedback on the new levels directly to our Level Designers HERE.
🌶️🍬 Hot & Sweet right now in Candy Crush Community!
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's the latest release and highest level in the game? Find all info HERE. Leave feedback on the new levels directly to our Level Designers HERE. 📖 Help on Levels! 15 Best tips & hints on how best to play and enjoy…

Active Discussions

level 11297
I am unable to play this level, it says I need to collect yellow candies and even before I can play I get the no moves available, unable to complete message. How do I get past it? I have posted problem in support but have not gotten a response.
Claim your well-deserved Milestone Level 6000 Badge! 🎖️
Hello Everyone and Congratulations! 😀 It is time to claim your well-deserved Milestone Level 6000 Badge! 🎖️ Here is how to get the Milestone level 6000 Badge - Post a screenshot of your Playing Field Map like the one (below) showing that you’ve reached the Sweet Level 6000. 😀
Weekly Contest level player is on vs levels they have past in the last 7 days
I could be reading their profiles wrong, but the top players in my weekly race are as follows: Player 1 - playing level on 179, levels won in the last 7 days 179 Player 2 - playing level on 148, levels won last 7 days 175 Player 3 - playing level on 122, levels won last 7 days 167 How could players 2 and 3 have won more…
candy crush level 11297
As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
Loss of gold
I lost 10 gold while redeem for life at level 15256. Some technical error happened and deducted totally 20 golds instead 10. Pl credit to my account

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.