ITS GIVING A GREY SCREEN OF DEATH WHEN I TRY TO SIGN IN WITH FACEBOOK

Ollie676967

):

Alex_The_Witch

https://community.king.com/en/candy-crush-saga/discussion/509859/its-giving-a-grey-screen-of-death-when-i-try-to-sign-in-with-facebook

Hey there @Ollie676967 . Hope you're doing well.

I'm sorry to hear you're experiencing this. We can try some basic troubleshooting steps, please follow them below:

1. Clear Cache and Data: In your device's settings, go to the apps section, find Facebook, and clear its cache and data. 
2. Update App and OS: Make sure the Facebook app and your device's operating system (iOS or Android) are updated to the latest versions. 
3. Restart Device: A simple restart can often resolve temporary software glitches. 
4. Restart Router: If the issue occurs on Wi-Fi, restart your internet router. 
5. Check Internet Connection: Ensure you have a stable and strong internet connection. 

If these don't work, you can also try some more advanced steps:

1. Reinstall the App: Uninstall and then reinstall the Facebook app to fix potential corrupted files. 
2. Disable VPNs/Browser Extensions: If you're using a VPN or browser extensions, disable them, as they can sometimes interfere with the login process. 
3. Try a Different Browser/Network: If using a web browser, try a different one (like Chrome or Safari), or try accessing Facebook from a different internet network. 
4. Free Up Storage: Low device storage or RAM can cause loading issues; free up some space if your device is running low. 

I hope this helps, but if the issue remains, please reply with a screenshot of what you see on-screen. Thanks in advance and have a great day!