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I have paid INR 35 against purchase and amount is debited from my Axis Bank account. However transaction is still showing unsuccessful from your end. Please credit the amount to my axis Bank account or provide me with the chips against INR 35
Hello @jeettaran.
We’re really sorry to hear that you did not receive the gold bars that you purchased. Unfortunately, we can’t restore items directly here in the Community, because we cannot access individual player accounts.
Did you follow the instructions shared in the following article from our Help Center?
👉Did something go wrong with your purchase?
If the instructions in that article do not resolve the issue with your purchase, the Player Support team might be able to help you out.
Please reach out to Player Support through your game by tapping the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of your issue, scroll all the way down and select “Chat With Us.”
They’ll be able to check your account and make things right. Thanks for your patience.
Please complete my purchase
Hi and welcome to the King Community
Sorry to hear that .For the purchase that you didn't receive and how to get that refunded or compensated Please check Here
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
