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Whenever we see ads, when the ad ends, the app restarts, not giving the rewards and making us lose the game we are playing, this is happening with all ads and all rewards.
This is making me crazy. Definitely a glitch.
It is likely because there is a particular ad that causes the game to crash. If you can report the ad, it may help it get removed from circulation.
Hello, thanks for replying. As I said, it's all the ads. Right after watching, Candy restarts, causing me to lose prizes, matches, etc. My phone is updated, and Candy is always up to date. This problem has been happening for over two weeks now. There's no point in closing Candy and opening it again; the problem persists. Good job.
Hi and Welcome to the King Community
Thank you for the feedback. Please force close the Apps and Log in again , If this not works , We have prepared some steps HERE on how to report Ads to our Player Support Team so they can have a look.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
