Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Boa tarde, estive bastante tempo sem jogar e agora instalei a app do jogo e tentei entrar com o Facebook onde tinha conta e da erro
Perdi o acesso a minha conta e a todo o meu progresso.
Alguém capaz de me ajudar a recuperar?
Hi @anapaula90 and Welcome to the Community!
Don’t worry, your progress can usually be recovered 👍 Here’s what you can try:
To reach Player Support from inside your game:
Kingsley, our helper bot, will try to solve the issue on the spot. If the bot can’t fix it, you’ll be able to connect with a Support agent.
I’d recommend reaching out to Support as soon as possible so they can link your old progress back to your account.
Fingers crossed you’ll be back on track with your levels soon 🍬✨
New here? Sign in or create an account to join the fun.
Hi, I tried to sync my iPad today with my iPhone. My iPhone had reached over lvl 600 and my iPad lvl66. i saved my iPhone progress to a king account. Then I logged in with my iPad. It would not sync my progress across. I deleted both devices, reinstalled on iPhone and logged back in. It has reset my iPhone to lvl66 now. So…
after playing CC for a decade I am deleting my account too Honestly Honestly the levels are too hard unless you spend money There should be more incentive for loyalty
Someone accidentally purchase from my Google pay account two times. I want refund
I have been deleting all friends that don't send lives in Candy crush. And as soon as I 'm done with how much I'm going to do in a day I'll check to see how I did and lo and behold I have up to 20+ friends I did not add. Seriously, as I was deleting them!!. And all ppl that don't even play. Like zero scores. Is this…
Heya, can someone explain the icons at the top of the map page. What do they do and how do you play them? Sorry for this annoying question, i know its probably going to need an essay of an answer but if someone has the time it would be highly appreciated!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…