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When I transferred the game to a new phone, all the auxiliary tools disappeared. Knowing that I had a large number of them.
Hi @redaalnakeb, Welcome to the Community!
I know it’s disappointing to see your boosters gone when moving to a new phone. Unfortunately, boosters and saved lives are stored locally on the device, so they don’t transfer when you switch to a new one. Only your game progress and gold bars are saved to your account.
If you still have access to your old device, you can keep playing there and use up your boosters so they don’t go to waste.
I realize that’s not the answer you were hoping for, but at least your levels and gold bars are safe.
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Why don’t I get extra bonuses anymore, videos to watch, etc? Is it because I paid for gold bars a couple months ago? 😞
Why do I have to reconnect my game to Facebook EVERY time I go to play? Even after a 10 minute gap I have to reconnect!!! Annoying
Heya, can anyone explain the icons on the top of the map screen and what they are and how you play them? I know it's probably going to be an essay of an answer but it would be highly appreciated !! Thankx, Gema 😊
Heya, i wonder if anyone could explain the mini game icons on the map screen for me 😊 I know the answer will probably be a long essay but if anyone has the time it would be highly appreciated!! Thankx Gema
Anyone know what the biggest record breaking score is? And are the levels never ending? If so, who's on the highest level ever? Thankx G
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
