Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Hi... when I play CCS on my phone or comp I need to colect purple candies at Gold Chocolate Box it doesn´t count them at each game I am playing. Do you know why?
You have a new version of Chocolate Box that is currently being tested. Your current task requires you to collect purple candies in new level wins, as stated in your screenshot. Therefore, you will have to play new levels and win them to complete this task. Tasks that can be completed on old levels may also appear, so you can try to change the task, but there's no guarantee of a better one, of course. For more information, check here:
Played different level - same thing
Login again - same thing
App is updated. Everything was working 2 hours ago.
Hi!
Played different level - same
Login again - same
App is updated. Was working just ok 2 hours ago. Same at computer.
Hi,
Close app and Login again - same
Game app is updated. It was working ok 2 hours ago - same computer.
played different level - same
close app and login again - same
app is updated. It was working on phone and comp 2 hours ago.
Until even if I played lower levels again order was added to chocolate box. Everything was ok 3 hours ago.
Here is screenshot:
Chocolate box orders only get added once you connect to the internet. Could this be the reason? Alternatively there is a small test group with a chocolate box which requires new levels to be played for the order. If neither of these reasons apply please could you post a screenshot of your chocolate box, thanks.
Hi and Welcome to the King Community
Thank you for the feedback, Play new level and if this not work please force close the Apps and Log in agan if need it please make updated the game.
New here? Sign in or create an account to join the fun.
Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
