Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Is there a way to restart your game on Facebook so you are playing from the beginning? I want to start over. But I can't find anywhere to play online except facebook. I play on my laptop, not on my phone.
Hello @Dragonofmordor you can't play Candy Crush online as it is no longer a browser game.
To play Candy Crush without using Facebook you have to download the game app from you App Store.
If your laptop is a Windows device open the Microsoft Store and then download the Candy Crush App
Alternatively scroll to the bottom of this page and click on the King.com that you can see. This will prompt you to play the game.
Hello there @Dragonofmordor, welcome to the Community!
I understand your wish to start from the beginning and I'll provide you with more details on this.
In order to request your progress to be reset to level 1 and to receive further support regarding your request, you will need to reach out to our Player Support team via https://soporto.king.com/
Along with that, when contacting our team, please provide them with your Facebook ID which can be found using this guide: https://www.facebook.com/help/1397933243846983
I hope this helps and I wish you an amazing day ahead!
New here? Sign in or create an account to join the fun.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
how to retrieve my account using my user Id as my email doesn’t seem to work
There was an error rendering this rich post.
I love this game 🎯 🎮 so much
In the last two days the ads have stopped working. If you get a chance to view ads for extra moves the first ad works but when you select to watch the second ad it goes to run it but then the screen goes black and it then returns you to the game. This makes it very difficult and frustrating.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
