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It's locked and I haven't received the reward.
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You can also try restarting the game and then clicking on the padlocks. If it doesn't work, restart the game, play one level and then click on the padlocks.
If nothing works, you will have to reach out to Player Support, I'm afraid @Me .
I mean, it works with playing. I'm fine.
The problem might recur, or it might be fixed with "Play Now"; it should work perfectly for me. Thank you very much.
I played and unlocked the locks, received one, then locked the second one. It might come back; I don't know if it's a system issue or a bug. Thank you very much for your cooperation.
I tried pressing the locks, but it didn't respond.
Have you tried clicking on the padlocks? This is a known issue, and chances are that you will be able to claim the reward despite it appearing locked by clicking on the padlock.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
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