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I am finding difficulty after one level win as the board become inactive. Every level you have to download and play. Is this the problem with Candy Crush Saga at this moment or my problem.
Thanks for sorting this out despite not getting that bug either.
Hi @king4958 👋
Thanks for letting us know and you’re not alone in this. The team is aware that some players are experiencing the game becoming inactive after finishing a level. It’s been reported and a fix is already being tested for an upcoming update.
In the meantime, restarting the app after each level is the best workaround. Hopefully the next release will sort this out soon 🙏
Dear CM , now problem is fixed after I deleted the old one and downloaded the APP again. Thank you
Thank you QueenB for answering. Yes restarted after each round. Later downloaded the candycrush saga again and after that the issue is solved.
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
