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Recently after the Super Bomb splash page CCS freezes up.After reloading I have only limited icons appearing.
Thankyou for your prompt reply. I have played, at Some cost, for many years without experiencing any connection problems. At present, I am having to uninstall and re-install daily. This cannot continue. Recent additions to the game, over the top in my view, are causing the problems, in the CCS search for additional income.
If only limited icons show up you are not connected to King's server. This can happen for a variety of reasons and is not always obvious when we load the game.
Generally if we are connected to the server all our events should load after playing one level, old or new, pass or fail. However sometimes this does not work for me and I have to keep closing and reloading the app.
The best way to know for sure you are connected is to go into the shop icon at the bottom. If the game offers you the options to purchase anything your connection is good.
In general if you keep getting connection problems:
Make sure you are playing the latest update.
Reboot your device if all else fails.
Make sure your internet connection is stable and avoid switching from one Wifi or mobile signal to a different one while the app is open. For example I have experienced that if travelling through a tunnel on a train I may lose the signal and sometimes the app then fails to pick it up again when we exit the tunnel but instead it continues in offline mode. In such a case we need to close and reload the app again until we can see the shop load.
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Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
