Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I was uninstalled candy crush couple of hours ago.and I'm installed again but now I lost all colourbombs,swithes,lollypops,ufo and all other things except gold.can you guys please give me back all those things please
Sign in or register to leave a comment and join the conversation.
Sorry but the boosters are stored within the app on the device. So if you uninstall the app they are lost. Your gold balance, progress and events are stored on King's servers and those are retrieved if you log into the game on a new device or after reinstalling the app.
Hi and Welcome to the King Community
Sorry to hear that . In the case of Phone, your collected booster is stored in phone memory. This stored booster can not be synced with the server, because the game studio still does not have this process.You will not be able to transfer the boosters to another device, you will lose the complete booster for app uninstalling or crashing.
or If you play on mobile, then please email Player Support directly from the game.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
