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Can I have the progress reset to level 1 for my account?
Ok, Thank you!
Hi and Welcome to the King Community
If you want to go back to the beginning and start the adventure all over again, you have a couple of options: The easiest option is to scroll all the way back to the beginning of the map and just replay those earlier levels – this way if you get stuck on a level you can always just skip it and carry on regardless!The second option is the most final – contact our Customer Care team who will be able to manually erase all of your account’s progress. This option will depend on which King game you are playing, as some games cannot be reset. It's also worth noting that for this option - there’s no going back!
If you want to go back to the beginning and start the adventure all over again, you have a couple of options:
The easiest option is to scroll all the way back to the beginning of the map and just replay those earlier levels – this way if you get stuck on a level you can always just skip it and carry on regardless!
The second option is the most final – contact our Customer Care team who will be able to manually erase all of your account’s progress. This option will depend on which King game you are playing, as some games cannot be reset. It's also worth noting that for this option - there’s no going back!
or Please email Player Support Team in your game.
You can also email them from here:
Hi there! I understand that you wish to start your candy journey over from scratch? For this the Studio recommends that you create a new account as resetting your progress can cause various technical issues with the game.
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