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I purchased the season pass upgrade and have been using it and collecting prizes. Today the upgrade is locked and the upgraded prizes are no longer available until I purchase again. please help!
Hello there, welcome to the Community @ReneeHallSchouten
I understand your concern regarding your Season Pass and I will provide you with more details on this.
I want to inform you that I've checked and I was able to see that our team has already sent you the full Season Pass items to make up for this and those will be shown the next time you open your game. If they do not arrive, please restart your game and check again.
If you encounter issues in the future, it's best to reach out to our Player Support team directly via game app or via https://soporto.king.com/ as they'll be able to provide you with the best possible assistance.
I wish you a nice day ahead!
yesterday after I contacted you it was fixed and working again. However, today when I went in the same problem has occurred and the upgraded prizes are no longer available
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Hi, I have purchased rewards. Ever since you stopped me to get free rewards by watching adds. That is not fair. instead of supporting customer to to buy rewords you stop them to use free rewards by watching adds. If I don’t get the free rewords I will stop plying and remove the app. Thanks
I completed the pins but never received the gold coins 😫
My candy crush saga game is not starting, various times i reinstall it but problem is not resolve..
Temu reklame me stalno izbacuju iz igrice.
how come when I buy something for 14.99 it charged me over 49 dollars
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
