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When I watch an ad, go get extra moves or jellies, I keep getting ads I can’t close once they are finished. Examples are Google Gemini and Vinted, the ad plays and there is no option to close. So I have to quit out the game and lose my progress.
Hello, welcome to the community. Sorry it sounds more like a glitch you should probably contact support for help or maybe try restarting your phone or close the app and restart it afresh
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
