Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Log in problem

Hy

So I'm trying to reconnect on my account and save my progress... And I can't... I wonder if you can help me

It says to me everytime I'm trying to connect email or password wrong... I'm even trying to reset my password, and I don't get no mail from your side, where I can reset the password.... Any ideas??

I have a good account, high level, I've played for many years

Accepted answers

All comments

Colorbomb_Collector

Hello there, welcome to the Community @DirtyD1990

I understand you're having a hard time recovering your in-game progress and I will provide you with more details on this.

I want to let you know that in order to receive the best possible assistance, I would suggest reaching out to our Player Support team via game app or via http://soporto.king.com/. Our Player Support team will be able to check this for you and offer assistance.

I hope this helps and wish you a nice day!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Colorbomb_Collector

Hello there, welcome to the Community @DirtyD1990

I understand you're having a hard time recovering your in-game progress and I will provide you with more details on this.

I want to let you know that in order to receive the best possible assistance, I would suggest reaching out to our Player Support team via game app or via http://soporto.king.com/. Our Player Support team will be able to check this for you and offer assistance.

I hope this helps and wish you a nice day!

Gold bard
Hello, I just won a race. I had 55 gold bars. It should have went up to 95 gold bars but the extra 40 didn't register. How can that get fixed? Thank you.
Anúncios
Como receber anúncios nos meus jogos
Episode Race Shows Instant Winner Every Time and Same Winner
Hi, I’m having an issue with the Episode Race. Every time I start a new race, it immediately shows that someone has already finished the race, which is impossible. It also seems to be the same players every time, and the same person wins instantly as soon as the race begins. I’ve played around ten rounds and the problem…
Level rerun
How to bring back my levels if fb isn't working
Why is my games not syncing???
I play candy crush on facebook and on microsoft for PC. Facebook I am almost at level 3000. Microsoft will not for the life of me let me log in on the facebook button. It just stalls at a black screen and then says something about connection error. I have plenty of connection so that should not be the problem. Both of them…

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ Under Investigation: Prize Palooza - Candies not counting towards progress.
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…