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in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
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Hello tragic news I'm seeing the support team have given you instructions. Tell me if it helps so that if I ever experience same issue I can do the same
Hi Nikki, I am sorry to hear that your Weekly contest score is not updating accordingly.
We usually recommend these steps to make sure that everything is running smoothly:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
If the issue persists, could you please confirm the device and game version you have?
