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II upgrade the season pass almost every week. Within a day or two it locks. Very frustrating as I have very limited time to play and when I come online to play and my gold pass is locked it limits my options. Please unlock my gold pass.
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There's no guarantee this will help, but you can try restarting the game and then playing one level. If you're still seeing padlocks instead of the 'Claim' button after doing so, try clicking on the padlock, chances are that the item will unlock.
If it does not work, you will have to contact Player Support.
