In game purchase

aimeensm

Hello, I’m trying to make a purchase in the game but every time I do try it says it could not be completed due to connection issues. I’ve tried deleting and re installing the app, turning my phone off and on, logging out and logging back in, I’ve tried WiFi and cellular data, and nothing is fixing the issue. I am using an iPhone to play the game.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, in the meantime Please check this step

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version

in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, in the meantime Please check this step

• Check Internet Connection: Ensure you have a stable internet connection.
• Restart the Game: Sometimes, restarting the game can resolve connection issues.
• Update the Game: Ensure the game is updated to the latest version

in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.