Candy Crush Saga

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Wrong press for 6 hrs lives by using 69 gold bars

Hi, I accidently bought 6 hours of Lives for 69 gold bars. I just wanted to press the X on the out of lives screen, it said I purchased six hours of lives, it happened first time yesterday but it happened again today, would you please return the 138 gold bars to me? Million thanks

Welcome! 👋

Comments

fei_fei

thank you very much for your reply and the link that you provided, I totally agree with your points! I have immediately submitted the enquiry, hope can receive their reply soon, thanks a lot for your support🙌🏻

christinewupp

Hello @fei_fei and welcome to the community.

You are not the first person to have done this. It is far too easy to click on the green 69 button by mistake. Some of us here think this is intentional: King want players to use up their gold bars so that they will start to spend real money to play. So they make that button green and big. Also note that there is never a confirmation required for anything that uses gold bars. Think of how often we have to confirm that we don't want to pay gold for extra moves before the game allows us to quit a level.

We are all players here just like yourself, so we cannot access your game or give you any gold. If you would like to try to contact King player support directly this is the link:

https://soporto.king.com/?type=community

Comments

fei_fei

christinewupp

Hello @fei_fei and welcome to the community.

We are all players here just like yourself, so we cannot access your game or give you any gold. If you would like to try to contact King player support directly this is the link:

https://soporto.king.com/?type=community

Recent Announcements

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As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
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As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.