Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why

so I’d like to know what you guys did to the app because it sucks now the screen freezes up and oh yeah you give me a free something take my life away. I no longer play this guys made it suck and it’s not the same so I don’t know who came up with us bu but yeah bye-bye

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Screenshot_20251224_223150_Candy Crush Saga.jpg

Same issue. Facing this error again and again with no option to close or move further

https://community.king.com/en/candy-crush-saga/discussion/579596/why

Hi there,

I’m really sorry to hear that the game hasn’t been running well for you, freezing issues can be incredibly frustrating, especially if they’re happening often.

I’d like to understand a bit more so we can see what might be causing this. When the screen freezes, does it happen:

As soon as you open the game, or
While you’re playing a level, or
When using a specific booster or feature?

It would also help to know what device you’re playing on (Android, iOS, or computer).

I know you’re upset right now, but if you’re willing to share a bit more detail, we’ll do our best to point you in the right direction.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/579596/why

Hi there,

I’m really sorry to hear that the game hasn’t been running well for you, freezing issues can be incredibly frustrating, especially if they’re happening often.

I’d like to understand a bit more so we can see what might be causing this. When the screen freezes, does it happen:

As soon as you open the game, or
While you’re playing a level, or
When using a specific booster or feature?

It would also help to know what device you’re playing on (Android, iOS, or computer).

I know you’re upset right now, but if you’re willing to share a bit more detail, we’ll do our best to point you in the right direction.

Screenshot_20251224_223150_Candy Crush Saga.jpg

Same issue. Facing this error again and again with no option to close or move further

Candy crush sage
TypeType game Candy crush for everything that I do with King is to make everything better and creative play this game is more than everything to count my score it's balanced me to my credits and my updates is investing to answer to how many times I play this game is always make me feel better to myself why I love Candy…
Gift card
Following the directions to add gift card but no luck. clicked on the icon while playing the game and no where does it say add gift card. TIA
Free adss for more move
FFree adds
Gold bars
when are you going to stop the wanting us to spend 10 gold forxtrfor Xtra moves. about done playing it until then
Level 19400
heeft iemand tips? Niet te doen dit level…

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…