candy crush

Pam_Scoggins

everytime I sign in to play and I have been playing for a long time to, why do I have to click to turn off sounds everytime, you would think it would stay off always.

CaramelKat

Hi there! Indeed, the sound should remain disabled when you frequently access the app so please try the following steps to ensure that your game is running correctly:

• Restart the Game: Disable the sound then restart the app and see if it remains disabled.
• Update the Game: Ensure the game is updated to the latest version.
• Clear Cache (Android):
  1. Go to Settings > Apps > The game > Storage > Clear Cache.
• Clear Cache (iOS):
• Go to Settings > General > iPhone Storage > The game > Offload App.