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Freezing on advertising

MarilynRules

my game freezes. Usually when advertisements are on. Esp Temu ads. The screen goes black. I have cleaned out the memory etc and it still happens. No other website freezes.

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MountainMom

Hello @MarilynRules. I am sorry you are experiencing freezing on ads in Candy Crush Saga. Many players have complained about the TEMU ads in particular

There is a process for reporting faulty ads in King games. I encourage you to report all ads that interfere with or interrupt your game play. Tap 👉HERE👈 to read the article in our Help Center that gives instructions for reporting faulty ads.