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On 28 of December I paid by paysafe 2.99 for a booster pack two times and neither received the booster nor got my money back. The same happened on 30 of December with a 3.99 booster once this time
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Hi @Rania2045 thanks for reaching out. I’m really sorry about this, I can understand how frustrating it is to pay and not receive the boosters or a refund.
Since this involves missing purchases, the best next step is to contact Player Support directly. They’re the only team who can securely check your transactions and either restore the boosters or process a refund if needed.
Here's how to reach out to Support!
When you contact them, please make sure to include:
They’ll be able to look into this properly and help you from there.
Thanks for your patience, and I hope this gets resolved quickly for you.
