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Why didn't I get my reward after collecting all the pins? I did not get 120 golden bars or any charms
Hi @kshaps!
I am sorry to hear about your Candy Pins rewards. We have been informed about a possible issue with these rewards. Could you please capture a screenshot showing the collection completion and share it with support?
Please check out our Help Center + chat bot. Then choose the Chat With Us, you can reach out to Player Support to obtain help with this reward issue ensuring that your receive a reply as soon as possible.
However if you have any issues getting an answer do not hesitate to let me know. Have a nice day!
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How do I know if my account is linked to King account? I started playing linking it to FB but I am having FB issues and they might close my account. Will I lose my progress thru FB? Is my progress being saved in my King account? How can I find out if it is?
On level 11297 I have gotten at least 10 in a row OOPS! then a message saying not enough order targets available. How can you play this level?
My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
I got a pop up saying unlimited play for 1 hour with perks And nothing after no play or perks 🤷♀️
Ads that start with scrolling green line across bottom and green OPEN rectangle "crash" most of the time. Only the green line ones have problem. Problem: ad plays, x appears top right corner. Click x , supposed to exit or go to next page of ad. Usually goes to ad's web page. When you try to return to candy crush , it stuck…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
