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I am 3 pins away from collecting them all and receiving the gold bars. Then all of a sudden the event is over even though there was at least 2 weeks left yesterday. This kind of stuff is very frustrating
Sure you will… I let the first time go. This is beyond unacceptable and a slap in the face.
But whatever…
Same thing here! I was 1 PIN AWAY with weeks left and promised 6 pins upon winning the race, which I did. The prize was supposed to be 40 bars and 6 pins! I received the bars and poof not only did I not get the 6 pins but the event has disappeared. This is the second time that this happened when I'm right there at the 135 pin mark. I won't say what I think about Candy Crush now.
Hi @wjb710, thanks for flagging this. You're right, there is at least 2 weeks until the event ends so this sounds off.
To help us look into what might have happened, could you please share a screenshot of your saga map where the Pins event would normally appear showing it has ended? And also your Game ID…Go to Settings and:
That will help us see exactly what you’re seeing on your side and check whether the event ended early or if something else is going on.
Once we have that, we can dig into it further.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
