Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hi @manircadsan thanks for letting us know.
When a purchase goes through but the gold bars don’t appear, this needs to be checked directly by Player Support, as they’re the only ones who can look at payment records and either deliver the items or make sure the charge is refunded.
Please contact Player Support through the game app:
When you contact them, mention that you were charged for 50 gold bars but didn’t receive them. If you have a receipt or transaction ID, include that as well.
If you get a support ticket number and need help following up, feel free to come back here and let us know.
New here? Sign in or create an account to join the fun.
Hello Candy Crush Support Team, My Candy Crush Saga game progress has been lost unexpectedly. I had reached a high level after spending a lot of time playing the game, but now my progress has reset. I was previously logged in with my account, but after reinstalling the app / changing my device / updating the game (choose…
When I need extra moves and watch an ad the ad cannot be closed when it finishes and always restarts the game causing me to lose all boosters and progress. Very frustrating been playing this game for years and this is going to be what ends it for me. I have done all the things, clearing cache, force stop, taking a break…
Help me to beat level 16847 without booster
After I log out from candy crush saga king accounts, i forgot my password and can't log in again and I lost my account
This level is impossible without gold bars. Any tips for passing? I’ve been stuck for weeks, and can’t get lower than 30/40 left for all items to clear
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
