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hi. The game froze 3 times when I tried to match a colour bomb to a stripe that may have let me complete the level. I lost 2 lives and was only given 1 UFO the first freeze
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thanks. The app is always up to date just frustrating on level 11,558 to lose the chance of a win due to a glitch. 🥲
Hi and Welcome to the King Community
Thank you for reporting , In the meantime please try the following steps carefully:
• Log out of the game completely • Close the app • Restart your device Update the Game: Ensure the game is updated to the latest version
If, after this, you still feel you need help, I recommend reaching out to Player Support so they can look directly at your account and history.