Help center not active in candy crush saga player account

umch12

Help center not active in candy crush saga player account. How to solve this . Is this a bug.

QueenB

Hi @umch12 thanks for flagging this.

Could you tell us a bit more about what you see when you tap the Help Center (the question mark icon) in the game?

For example:

• Does nothing happen at all when you tap it?
• Does it try to open but then close or show an error?
• Do you see a blank page?

If possible, a screenshot of what you see after tapping the Help Center would really help.

Also, please let us know:

• Which device you’re playing on
• Your game app version

Once we have that, we can look into whether this is device-specific or something else.

Thanks for checking in, and we’ll take it from there 😊