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i purchase something but I didn’t receive
https://community.king.com/en/candy-crush-saga/discussion/comment/3475486?utm_source=community-share&tab=all#Comment_3475486
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Hi @dishwar thanks for reaching out.
If you made a purchase on an Apple device and didn’t receive the item, the purchase itself is handled by Apple. The first step is to check your purchase status and receipt through Apple:
👉 https://reportaproblem.apple.com
If the purchase shows as completed, you can also contact Player Support so they can help deliver the item or guide you on the next steps. Please make sure to include your purchase receipt when you contact them:
👉 Player Support
They’ll be able to look into this properly and help you from there.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
