Candy Crush Saga

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Candy Royale

Pretty sad when you play the levels needed to get the gold and then it doesn't give you the gold. Totally not doing that again!

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Comments

MountainMom

Hello @dteeters and Welcome to this King Community! I understand your frustration; however, we are not able to access individual player accounts from this Community. The best way to report the rewards you feel you earned but did not receive is to reach out to Player Support through your game:

Tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.”

This way our Player Support Team will have the details about your account and your device and should be able to assist you..

Comments

MountainMom

Tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.”

This way our Player Support Team will have the details about your account and your device and should be able to assist you..