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I got a reward on Baker's Box : 3 minutes of stripes&wrapped. I directly go to the game, but instead of 3 minutes, I got only 3 seconds. That's disappointing.
Hi everyone 👋
Quick update on this: the team was able to identify what was causing the Baker’s Box timed rewards to show seconds instead of minutes, and it has now been fixed.
Thank you so much for reporting it and for sharing the details so quickly, that really helped us track it down.
It shouldn’t be happening anymore, but if you notice anything similar again, please let us know right away. We really appreciate you flagging it 🤗
Heyy loudu
I won't bother with this advanced box then:
Because I think it's broken.
This happened to us yesterday as well @QueenB :
The same thing happened to me too @QueenB , yesterday, and someone else posted about it here yesterday as well.
Yes, it happens today, less than 1 hour ago.
Hi @Dydee,
Ouch… that really doesn’t sound right 😬
When did this happen? Was it within the last 24 hours?
If so, let me flag it to the team and see if they can check whether something went wrong there.
Thanks for letting us know and that’s definitely not the experience we want you to have.
You know what, I think the same thing happened to me today as well. I played one level after claiming it and after that one level the wrap/stripe prize was gone!
… it was the wrapped and striped candies
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
