crush saga

vero8882

hi, when i try to login whith fb from la android, return: "there is an error in logging you into this application".

i've tried to update fb app, candy app, restart my android, reviews app and sites opt in my fb profile.

in gaming page on fb, i can see

can anyone hlp me? other king apps work proprely

QueenB

Hi @vero8882,

Thanks for explaining what you’ve already tried, that helps.

Since this seems specific to logging in with Facebook on Android, let’s try a couple more things:

1. Open the Facebook app and log out completely.
2. Go to your Android Settings → Apps → Facebook → Storage, then clear cache (not data).
3. Restart your phone.
4. Open Candy Crush Saga and try logging in again.

If that still doesn’t work, please check in your Facebook settings under Settings & Privacy → Settings → Apps and Websites, and make sure Candy Crush Saga is listed and active. If it’s there, try removing it and then logging in again through the game.

If the issue continues, let me know your Android version and the Candy Crush Saga app version, and we’ll take it from there.

QueenB

Hi @vero8882,

Thanks for explaining what you’ve already tried, that helps.

Since this seems specific to logging in with Facebook on Android, let’s try a couple more things:

1. Open the Facebook app and log out completely.
2. Go to your Android Settings → Apps → Facebook → Storage, then clear cache (not data).
3. Restart your phone.
4. Open Candy Crush Saga and try logging in again.

If that still doesn’t work, please check in your Facebook settings under Settings & Privacy → Settings → Apps and Websites, and make sure Candy Crush Saga is listed and active. If it’s there, try removing it and then logging in again through the game.

If the issue continues, let me know your Android version and the Candy Crush Saga app version, and we’ll take it from there.