Why the game crash since the last update ?

Hilo67

Hi. Since the version 1.321.3.1.

Everytime I play, I cant even do 2-3 moves. The game froze for a minute and close by itself. We can see its because of the new « effect » of the movements. The last version was better than this one. I regret having this new version, it doesnt make me wanna play. Any chance to have a better version please ? bc I love this Game.
Thank you for reading.

Colorbomb_Collector

Hi there, welcome to the Community @Hilo67

I understand your concern regarding your game freezing and crashing and I will point you into the right direction.

In order to receive the best possible assistance, I would advise you to reach out to our Player Support team directly via game app or via https://soporto.king.com/

Along with that, it'd be best to take a full video recording showcasing the issue to supply it to our Player Support team so they can check this for you.

I wish you an amazing day ahead!

Colorbomb_Collector

Hi there, welcome to the Community @Hilo67

I understand your concern regarding your game freezing and crashing and I will point you into the right direction.

In order to receive the best possible assistance, I would advise you to reach out to our Player Support team directly via game app or via https://soporto.king.com/

Along with that, it'd be best to take a full video recording showcasing the issue to supply it to our Player Support team so they can check this for you.

I wish you an amazing day ahead!