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Candy crush not connecting to server and updating progress on game while playing
Look at this the game is not showing all the items on the side like and if i go into events and i also unistalled game and reinstalled game
Good day i did those steps,it is still the same and game is up to date and my phone has more than 2gigs free
Server is not updating my progress and lost out on my coins when i won last stage on stage 16430
Hi there, welcome to our Community @Vicks3131
I understand your concern regarding your game and I will check this for you.
Can you please send us a screenshot of the issue that you're having with your game and the progress?
If possible, try to complete the steps below: - Restart your game and device - Check game and device for updates - Make sure you have over 2GBs of free storage
I wish you a nice day ahead!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…