Retrieve

santhoshni

2 years ago,my Facebook account linked with candy crush saga but now could not open my account and old level

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, Have issues connecting to Facebook for more Info Here

but please try a few steps you can follow:

1. Clear Your Browser Cache: Sometimes, a full cache can cause issues. Try clearing your browser’s cache and cookies, then restart your browser.
2. Update Your Browser: Make sure you’re using the latest version of your browser. Outdated versions might cause compatibility issues with games.
3. Disable Extensions: Browser extensions, especially ad blockers, can sometimes interfere with games. Try disabling them temporarily to see if that helps.

Google Chrome:

1. Open Chrome and click on the three vertical dots (menu) in the upper-right corner.
2. Hover over "More tools" and then select "Extensions."
3. You’ll see a list of all your installed extensions. To disable one, simply toggle off the switch next to it.

Once you've disabled the extensions, try playing Candy Crush again to see if it resolves the issue. If the game works, you can enable the extensions one by one to find out which one might be causing the problem.

Try Another Browser: If the problem persists, try playing on a different browser to see if it makes a difference.