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I have been playing candy crush up until level 16803 and recently I got a new phone. I signed in using apple and none of my level progress is there. Please help!!
Ok, I did it but it started me on level one and doesn’t have the same username as my old device.
Thanks for the update, I was in fact able to confirm that you had a King login which is why I recommended trying to use it as your login method.
Please note that your King account game login is completely different from your Community forum login.
Please try to login with your King account using your email and if you can not remember your password combination, please try to use the "forgot password" option directly
I never had a King account, only apple login. If I try to login with the same login as the forums it says Wrong/Invalid login.
Hi @Annebelle457 and welcome to the Community!
I am sorry to hear that your progress has not transferred to your new device. Could you please log out and log back in but this time please try to login using your King account login instead of your Apple login?
Hope it helps!
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
