Overbilled on my account for Technical errors

ropp

Hi Admin,

I was overbilled on the night of 23rd Feb 2026 for a service i did not intend neither did I receive. Where do i direct my question. I need a refund urgently. I have been waiting for your back-end reconciliations and havent seen any reversal back to my card

kiara_wael

Hi and welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

kiara_wael

Hi and welcome to the King Community

Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

For the purchase that you didn't receive and how to get that refunded or compensated Please check Here