£3.99

Chelemad

Hi, I purchased the £3.99 package for extra gold bars but didnt receive them even though payment was taken?

PummyRaj

Hello @Chelemad🤗 A Warm Welcome to the King Community!

I am sorry to hear that your purchased items did not reach your game! I am hoping that you have now have the Gold bars in your game as it has been a while since opened this question! If you are still waiting for your items, please check below on what to do…

To get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️

🤖 Android device

• Open the receipt you have received from Google Play and tap "Report a problem"
• If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
• Click here for more information. 
• Follow the instructions given

🍏 Apple device

• Use this link. 
• Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps
• Click here for more information

🔥 Kindle Fire

• Use this link.
• Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps
• Click here for more information

💻️ Windows App

• Use this link. 
• Once you are logged in to your Microsoft account, click on Help with billing and follow the steps
• For more help and information on refunds, click here

Please let us know if you have any other questions🍭🍭