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Hi 😊
Thanks for letting us know about this. Since this involves a purchase that went through but the Gold Bars didn’t appear, the best team to help is Player Support, as they can check the transaction and your account details.
Please contact them directly through the game:
When you contact them this way, they will automatically receive your Game ID and device information, which helps them investigate the purchase much faster.
If you have a receipt or confirmation from the purchase, you can include it in the message when you receive a reply from Support.
They’ll be able to look into what happened and help resolve the issue ☺️
Hello @sandeep6563 🤗 A Warm Welcome back to the King Community!
I am sorry to say that you are in a wrong thread! Let me request our Community In-charge team to move your question to a new thread, so that we can assist you better!
Thank you for your cooperation and understanding🙏🏼
I can buy gold $2.99 and payment successfully and after showing error something wrong and didn’t receive gold 5 times already and my payment go to my account and I didn’t receive please fix issue and refund my money
