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I’m in Jamaica and I’ve played the game and qualified for first and second round I want to make sure I can be apart I’ve already invested so much into trying to stay in the league can some one from support contact me privately please?
Hello @TammyChinel , welcome to the community!
Sadly I must inform you that the All Stars tournament is not open to any player in Jamaica. If you did qualify this must have either been before you travelled there, or you might have used a VPN, which is against the rules of the competition.
For more information please check these FAQ:
Hi @TammyChinel
If you’re unsure about anything related to Candy Crush All Stars, the best place to start is the official Terms & Conditions and the FAQ, where you can find all the details about how the tournament works, eligibility, and participation.
If you still have questions after reading through them, I recommend reaching out to Player Support directly from the game app so they can check your account if needed.
You can contact them here: Open the game → Settings (cogwheel) → Account & Help → Help Center → choose a topic → scroll down to Contact Us.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
