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I no longer receive extra power-ups after watching ads at the end of the game. This stopped happening the moment I purchased a paid power-up. Why?
Hello @sedatsamet61 and Welcome to this King Community!
I'm sorry you are not seeing ads at the end of your levels. Other players report a similar correlation — no more ads after making a purchase.
Unfortunately, video ads for extra moves or rewards are not available for all players or all accounts. Tests are done with different players across different King games to ensure the best player experience. Since these test groups are totally random and change, you will probably get ads at some time in your game. They’re turned on automatically only when available for your device and account, and there isn’t a way to enable them manually.
A few things to know:
If ads are available for you, they’ll appear automatically. If not, they’re just not active for your account right now.
I hope this information helps!
I want the extra boosters back.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
