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Why do I not get rewards when I watch ads in Candy Crush?
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That happened to me as well @19bm52
The purple curtains mean no adverts are available. It was annoying to watch several adverts to the end just to be told that there were no adverts to watch
I don't know if this is was a coincidence or not but I just cleared my app cache, cleared my browsing history and restarted my device. When I next played an advert it worked fine. Maybe I was just lucky.
I get invited to watch an ad for a reward but once it has finished a pair of purple curtains open and I return to the game with no reward. This can happen with any ad
Hello @19bm52🤗 A Warm Welcome back to the King Community!
I am sorry to hear that you are not receiving rewards after watching Ad videos!
Can you please tell me what is happening after you watch the Ads? Do you see a black screen or the Ad freezes and you had to exit and reopen the game App? Does it happen with all the Ads or only a few? If a few, do you remember the which Ads they are?
Just a heads-up: At present, you are in Farm Heroes Saga Community! Your post will be moved to Candy Crush Saga area to keep in the right area!
Thank you & hope to assist you further 🍫