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This game keeps freezing every time I play a game. It has been happening all day?
Hello @Lissa5 and @Bentehm there is currently an ongoing freezing/crashing issue that has already been reported to King. It is more than likely you are suffering from this same problem.
Unfortunately King have no yet come up with a solution and all you can do at the moment is report the problem direc to King Player Support using the Help function of your game.
I have the same annoying problem. Today it’s been happening all the time, and I’ve lost several boosters and lives. I tried closing the app, I did the update weeks ago, and I’ve been looking for new updates, since the problem keeps appearing. I have an Iphone 17pro, iOS 26.3.1, and plenty of memory. Please fix the problem!
thanks.… for correction. I'll take in mind.
Hi @heer05 🙋♀️
Please remember not to suggest to “reinstall” the game(s) to the players!
Unknowingly if anybody follows your suggestion, they will come back and report on us that we have advised them to delete the App, which caused to lose boosters in their game!! As @QueenB already suggested before, can you kindly leave the “trouble shooting” questions to the Moderators and Community In-charge team?
Thank you for listening & understanding🙏🏼
Hello @Lissa5 🤗 A Warm Welcome back to the King Community!
I am sorry to say I did not understand part of your question! You said “this game keeps freezing every time I play a game” — are you saying your Candy Crush Saga game is freezing each time you play a level?
If you said yes, is it a particular level that has been freezing? If so, which level? Can you provide a screenshot of the game board if that level? Which device are you using to play the game.
Please provide these details for now to discuss further!
Thank you and hope to talk to you soon🍫🍫
If your game is freezing, try these steps:
Restart your device and close background appsUpdate your game and device softwareEnsure at least 2GB of free spaceCheck your internet connectionReinstall the game after backing up progress.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
