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Candy Crush Saga

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I've lost over 80 lives. Where did my gifted lives go?

Kristenh20

I just did a recent upgrade and all of my gifted lives are gone. Is there any way to get these back? I had over 80 saved.

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Accepted answers

Alienscar

Sorry @Kristenh20 if you mean that you have upgraded your device's software rather than updated the game app then there is no way of you recovering your lost lives.

All comments

Kristenh20

I understand that software update can delete lives. Thanks for sharing.

Kristenh20

Thanks for the clarification. It's definitely frustrating. Have a great day.

Alienscar

Sorry @Kristenh20 if you mean that you have upgraded your device's software rather than updated the game app then there is no way of you recovering your lost lives.

kiara_wael

Hi and Welcome to the Community

I understand that losing your saved lives can be frustrating. Often, lives can be lost due to syncing issues or updates. Please try logging out and then back into your account to see if this restores your lives. Make sure your app is updated to the latest version for optimal performance.

Accepted answers

Alienscar

Sorry @Kristenh20 if you mean that you have upgraded your device's software rather than updated the game app then there is no way of you recovering your lost lives.

All comments

kiara_wael

Hi and Welcome to the Community

Alienscar

Sorry @Kristenh20 if you mean that you have upgraded your device's software rather than updated the game app then there is no way of you recovering your lost lives.

Kristenh20

Thanks for the clarification. It's definitely frustrating. Have a great day.

Kristenh20

I understand that software update can delete lives. Thanks for sharing.

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