Chocolate Box dead

AAJinx

I am halfway through a gold chocolate box and it has just stopped registering my progress. I have tried rebooting, but no change. I tried changing to a different challenge, but again, even when I should be building up , it still shows me at zero.

can anybody help

kiara_wael

Hi and Welcome to the Community

Thank you for report it, In the meantime
Make sure you’re connected to a stable Wi-Fi or mobile network., Close the game completely and reopen it and try restarting your device.

If none of that helps, please reach out to Player Support through your game:

• Tap the gear icon ⚙️ → Account & Help → ? Help Center → Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.”

This way our Player Support Team will assist 

kiara_wael

Hi and Welcome to the Community

Thank you for report it, In the meantime
Make sure you’re connected to a stable Wi-Fi or mobile network., Close the game completely and reopen it and try restarting your device.

If none of that helps, please reach out to Player Support through your game:

• Tap the gear icon ⚙️ → Account & Help → ? Help Center → Select the topic of the issue you are having and scroll all the way down and tap “Chat With Us.”

This way our Player Support Team will assist