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When will the game freeze solve this problem? Today I lost 4 lives and boosters
I'm sorry this happened @Busin ๐
Please, try restarting your device and make sure you have the latest game app version installed! If this keeps happening, where the game keeps freezing when you use a special candy, please report this issue to our Player Support team as they are actively collecting reports like yours in order to be able to flag this to the developers.
You can reach them by opening the game app and go to: Settings (โ๏ธ) โ Account & Help โ Help Center and select your topic โ scroll all the way down and select "Contact Us"
Thanks again for reporting this and for sticking with us ๐
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Hi everyone, Weโve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when itโฆ
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donโt, here's a quick explanation: ๐ Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyโreโฆ
Welcome to the Community ๐ If youโre having trouble with your game, whether itโs missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center ๐ Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toโฆ
