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When will the game freeze solve this problem? Today I lost 4 lives and boosters
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I'm sorry this happened @Busin π
Please, try restarting your device and make sure you have the latest game app version installed! If this keeps happening, where the game keeps freezing when you use a special candy, please report this issue to our Player Support team as they are actively collecting reports like yours in order to be able to flag this to the developers.
You can reach them by opening the game app and go to: Settings (βοΈ) β Account & Help β Help Center and select your topic β scroll all the way down and select "Contact Us"
Thanks again for reporting this and for sticking with us π